MSFDesign sprint for Leger Uten Grenser mentor matching programme.

Client

Leger Uten Grenser / Doctors Without Borders Norway

A mentor programme for first-time coordinators — matching mentors and mentees more efficiently.

Value for client

Google Design Sprint — a faster mentor-matching process with the mentee at the centre.

Mapped matching via expert interviews and journey sketches.
Sketched solutions with silent voting and a Decision Maker — sprint pace.
Built and tested a working prototype in one day — users were positive.

Design sprint workshop — day 1 — Day 1 of the sprint — mapping the mentor matching process with expert interviews, journey sketches, and problem framing on the glass wall.

MSF mentor matching app — mobile screen presentation — Prototype screens from the sprint — mentor selection, competencies, and mentoring onboarding flows for expat coordinators.

Usability testing session with the mentor matching prototype — Usability testing — validating the mentoring onboarding and chat flows with users on tablet and laptop.